
Organizations are more concerned about cyber damage and disruption as ransomware attacks are trending upward as was evident with the WannaCry and Petya outbreaks. With the constant evolving nature of today’s IT environment, attackers are using more sophisticated attacks to infiltrate networks and the endpoint represents the last line of defense.
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Symantec Endpoint Protection deleted the Veritas System Recovery PatchSetup.exe and UpdatePatchUpgradeInfo.exe when the WS.Reputation.1 warning appeared.
Extract the Veritas System Recovery Installer package and run the PatchSetup.exe again.
This adds the PatchSetup.exe and UpdatePatchUpgradeInfo.exe file path into Symantec Endpoint Protection exception list.
In the Symantec Endpoint Protection Detection Results window, right-click PatchSetup.exe and UpdatePatchUpgradeInfo.exe filenames and then click Exclude. Close the Symantec Endpoint Protection Notification warning window. Symantec Endpoint Protection clients use Intrusion Detection System (CIDS) to retrieve information about files being accessed.įor more details on WS.Reputation.1, refer to the following link: It is a protection technology based solely on the reputation of files (No signature or behavioral analysis is performed by Download Insight). sys) when they are downloaded through or launched by a portal application. The Download Insight feature of Symantec Endpoint Protection scans all Portable Executable (PE) and MSI files (including. Symantec Endpoint Protection just uses the existing reputation of the file to inform that very few users are using this file in their community. Symantec Endpoint Protection incorrectly reports this as warning. PatchSetup.exe is signed by a valid Veritas Technologies LLC certificate and it can be safely installed.
Symantec Endpoint Protection displays the WS.Reputation.1 warning while installing Veritas System Recovery Service Pack using patch for PatchSetup.exe and UpdatePatchUpgradeInfo.exe files.